Only messages menu item type works

Hi,

i uninstalled both, kunena and ninjaboard, and then insatalled ninjaboard again, when creating the menu item, only the messages type work, with all other i get the 500 error.

using this type (messages) i get a big white section, i supose that this should show messages if there were any,

If i click in "foros" (forums, there is working a translation) i can see the sample information.

so how can i either get only the forum tab, or create the item for forum or forums?

regards

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16 Mar 12

Hi GerardoS,

Please send a super admin username and password to:
support AT ninjaforge DOT com

I will try to fix this for you.

Kind regards,
Mark

16 Mar 12

Thanks for sending me the details, Gerardo.

I've seen the issue, and am waiting on other members of the team to come online to discuss with them if there is a fix available.

Cheers,
Mark

19 Mar 12

Hi Gerardo,

If you are getting the error: error 500 - unknown application, then this error is caused when using a PHP version higher than 5.3.x.

I've experienced this issue myself while testing.
As soon as I downgraded my server to PHP 5.2.x, the creation of the menu items behaved normal.
This issue is already reported by me, see this link @ GitHub

What I can suggest is to temporary downgrade your server's PHP version to 5.2.x.
This can be done by modifying the .htaccess (dot htaccess) file in the root of your Joomla directory.
I strongly suggest to contact your host about how you can do this!!!

Once you have modified the .htaccess file and downgraded the PHP version, start creating the desired menu items for Ninjaboard.
Once created, comment out (by adding a # in front of the line) or delete the downgrade modification from the .htaccess file.
This will make your server run in it's default PHP mode (5.3.x) and the menu items for Ninjaboard are accessible and working from the frontend.

I hope this helps.
Let us know how it goes.

Kind regards,
John

19 Mar 12

thanks john

since i do not have the skills to manage php code, and i think that is a bit risky, i prefer to go on another extension,

thanks any way

please let me know if the team releases a new pack with this issue solved.

regards

19 Mar 12

if it helps...

i am developing another site, and by mistake i uploaded the ninjaforum pack in that site.

i remember that i could create the menu item, but when i realized that i was in the wrong site, i unistalled it.

before sending you my response about using another extension, i tried to install the pack again in this other site, to see what i remember, now it won't install corr ectly.

i do not have screen shots from the moment i could create the items. but really it happened.

in this other site (the one we are trying to fix) i installed first the kunena forum and de ccboard forum extensions.

my point is that when installing in a new fresh site, it worked, so maybe there is something like in "memory" that when you already tried antoher forum and/or the same ninja, it does not work correctly.

regards

in the image i am showing how in the other site when trying to install again the pack it did not pass from there

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20 Mar 12

Hi Gerardo,

Thanks for your feedback on this.

As far as I know, the installation of other forum components does not infect the installation of Ninjaboard.
It should work all together.

But I understand what your issue is here and I would like to help you out with it if you want me to.
All that I'm asking of you is to provide me super admin access to your site.
Also I need to know which host company you use in order to apply the correct .htaccess modification.

If you consider to let me try to fix it, you may send the details to john [at] ninjaforge [dot] com.
Make sure your host company is included.

No worries, I know where to look for.

I hope this helps.
Let me know what you think of it.

Kind regards,
John