Unable to retrieve Items!

I am receiving an error msg on my the blog that I use with Ninja Rss Syndicator. Once I started feeding my blog to social sites, I began to receive this msg:

"Unable to retrieve Items!"

It only shows on the blog. You can access it here http://www.sphynxmp.com/news

It has been like this for about a week now. I am using version 1.1.10 with Joomla 1.5 site.

Please help and thank you in advance.

07 Mar 12

Hi Feliciao,

Could you please post a link to your RSS feed?

Thanks,
Mark

07 Mar 12

Mark,

The url is the one I listed above http://www.sphynxmp.com/news. This is where I see the error.

Update---I have been told by some that they don't see the error when they go to the page, so it may be just something I see and I am not sure why. Please let me know if you are able to view it or if there is anything else I can provide you.

08 Mar 12

Hi,

That is not a Ninja RSS URL. Go to the Ninja RSS Syndicator backend, look at the Feeds page, and copy the link to the feed. Post it here please.

Thanks,
Mark

08 Mar 12

http://www.sphynxmp.com/index.php?option=com_ninjarsssyndicator&feed_id=4&format=raw

08 Mar 12

OK, that works. Try feeding that URL to social sites. It should work.

If it doesn't then run that feed URL through the feed validator to see if you have done something wrong with your content. When I did that, it showed that you had an article with some invalid HTML in it (mailto link). Edit the article to fix this, and it should work.

RSS is very strict. If you don't provide valid content, feed readers like Google Reader, Facebook, etc, could break.

Kind regards,
Mark

08 Mar 12

I don't think we are on the same page, so I will try to explain this a little better and I apologize for any confusion. My rss feed is working with social networks, however, from my site url where the feed is pulling from, I receive an error msg. I have attached a screenshot that I hope you can view. On the left above Main Menu, you should see the msg that I get every time I click on the news link. I do not know if I am the only one who can see this. It shows on my laptop and my ipad. I have deleted all of the mailto links from every article and that doesn't seem to fix it.

I hope I explained it a little better. Thank you for your time.

08 Mar 12

OK, so you mean that the feed works fine, but the Ninja RSS Syndicator module that normally shows a link to the feed, is currently showing the error "Unable to retrieve items!".

If my understanding is correct, then the only thing I can offer is for me to check your site myself. If this is OK with you, please send a super administrator username and password to:

support AT ninjaforge DOT com

Thanks,
Mark