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Joomla 1.7 support etc

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Link to this post 26 Oct 11

Hi, iwas trying to find answers for update policy but didn´t found anything?
Only few of your extensions are compatible with current 1.7 Joomla and i think it is a shame because with paid membership we should get support and updates for extensions and that should include new versions too.

Example.. We have used your extensions with our customers sites and we need to upgrade those to this century. Now have lot of unneeded work because we have to find or make alternatives to your extensions. We need to move some of our clients to 1.7 because we can´t wait 2.5 with everybody (There are too little time to upgrade everyone from 1.5 to 2.5 (it is easier to update from 1.7 to 2.5)).

Aso, do you have any information of your upgrade policy when 2.5 is launched (feb 2012)?

And maybe i sound like an asshole but i´m not.. Your extensions are really great and i used to love those.. Only problem is that time has gone by.

Link to this post 27 Oct 11

Hi jkwebdesign,

Thank you for the honest feedback.

We're sorry that Joomla 1.7 support has not come quicker.

I would like to give you timeframes, but am not a developer myself and rely on others in the team who do the actual coding. Let me discuss this with the team and I will try and come back to you with ETA's.

And maybe i sound like an asshole...

You do not. You sound like someone who is trying to run a business and needs information in order to make good business decisions. You also need extensions that you paid for to be maintained and updated. These are all reasonable expectations and we appreciate you being straightforward with your concerns.

As the NinjaForge team is scattered over the world and rarely all online at the same time, please give me 1-2 days to get responses from all the devs and provide you with more info.

Cheers,
Mark

Link to this post 27 Oct 11

Have to say, Thank you.

You have already gave me more than i expected..:)

You undersood my problem and your action is really the one i wanted. I´m waiting and i´m sure there are others too, we are patient..

I understand that you have lot of extensions and it is big job to make and it will take tima, ofcourse..

Link to this post 27 Oct 11

You're welcome, jkwebdesign.

Could you please tell me which extension(s) are most important to you? That way I can get ETA's for the specific extensions.

Thanks.

Link to this post 27 Oct 11

ok, Ninjamonials is the most important for me. Thanks a lot.

Link to this post 14 Dec 11

So no update in 2 months???

Link to this post 17 Dec 11

I am also interested in the update for this. Any word on an ETA?

Link to this post 17 Dec 11

Hi Guys,

Thanks for being patient with us.

Compatibility with Joomla 1.7 is still in the works.
Unfortunately we can't give you a solid ETA at this time.
However, we should be able to give you updates on this in the first quarter of 2012.

Thanks for your interests.
I hope this helps for now.

Kind regards,
John

Link to this post 27 Feb 12

My Gold sub expires in eight days and I have been waiting since 1.7 came out for updates. All my sites now are 1.7 or 2.5. I don't mind waiting, but can't you grant subscribers an extension to their subs to cover this long development time?

Thanks.

Link to this post 27 Feb 12

Hi Allfive,

Fumny you should ask that because I just sent a zip file with a dozen or so modules and plugins last week off to a developer to have converted.

We are also currently finalizing the J2.5 version of Ninjaboard, after which we will be releasing 2.5 versions of Ninja RSS, Ninja Content, and then finally Ninjamonials.

Link to this post 28 Feb 12

Which means we're STILL waiting. I renewed my membership on the promise that updated versions were on the horizon. That still hasn't happened.

I agree with allfive. Your subscribers at the very least deserve an extended subscription, if not also a discount for continuing to be a customer in the first place.

Link to this post 03 Mar 12

You are right that you do deserve something.

Given that we use paypal though I can't easily postpone or change subscriptions, we can only cancel and create new ones. Then we would have to ties them into the account and so on.

Which would take about and hour of messing around by both of us to get you a discount or extension. Not really worth us both wasting up to an hour for $60/$100 or so.

What I will offer you though is that if you do decide to cancel, contact us directly at support [at] ninjaforge [dot] com and quote this thread and we will give you an extra term of whatever subscription you had, for every term you have been with us, up to a maximum of three. So if you have been here 2 years with a gold membership, you will get a free 2 year gold.

Also you can see here for more info on what is happening:

http://ninjaforge.com/forum/topic/25804-is-ninjaforge-dead#p31013

Yes more waiting, but we have definitely restarted the engines, we are just building up momentum now.

Link to this post 04 Mar 12

Thanks very much, Daniel, for your consideration. I look forward to working with the updates and hope future upgrades of Joomla don't prove too onerous to the developer community. :-)

Link to this post 05 Apr 12

So another month goes by and still promises go unfilled.

Link to this post 04 Jun 12

Any updates on this? Ive been waiting to update this on my site but it has postponed my update big time and my subscription has ran out during this wait.

Link to this post 05 Jun 12

Hi,

We are almost done with converting and testing.
It should not take long before the new releases are coming.

For your subscription concerns, please follow this post (a few posts up):

http://ninjaforge.com/forum/topic/25687-joomla-17-support-etc/31014#p31014

I hope this helps.

Kind regards,
John

Link to this post 05 Jun 12

So this update is only for 1.7? Most of the templates are now 2.5 feel like it is so behind by the time I wait for 2.5 to release it will be a newer 3.0+ coming out. I am not trying to be difficult, just dont like updating templates more than I have to,the 1.7 and then 2.5 when yall come out with that. I would prefer to be more effeicent and just do the job once, is there a 2.5 update coming soon after? Trying to find out what I can do as this the clog in my wheel for updating my site. Thanks for all your help.

Link to this post 05 Jun 12

The update is for 2.5, not 1.7

Link to this post 08 Sep 12

Hello everyone!

I'm just learning how to navigate this forum style :). It's all quite overwhelming at times but I'm sure I'll get comfortable soon. I'm really excited about how much it can be learned here and plan to start participating in discussions as soon as possible. Be patient with me :)

Link to this post 12 Sep 12

I contacted the email that Daniel said to contact about getting me squared up on this. My gold memebership ran out waiting on this update for months and months and im trying to get it settled up. Please let me know what I need to do on this:

"What I will offer you though is that if you do decide to cancel, contact us directly at support [at] ninjaforge [dot] com and quote this thread and we will give you an extra term of whatever subscription you had, for every term you have been with us, up to a maximum of three. So if you have been here 2 years with a gold membership, you will get a free 2 year gold."

Link to this post 12 Sep 12

Hi target4fun,

I will see what I can do for you.

Kind regards,
John

Link to this post 01 Oct 12

I sent the email a month ago. Posted on here on Sept 12th. Still no developments from anyone on this. Starting to think this deal for your customers was just smoke and mirrors. I thought much more of you guys. Please contact me.

Link to this post 18 Nov 12

Hi, still here, waiting for an update. My membership ran out as well waiting for updates. Really couldn't use what was offered because it was out of date.

Link to this post 18 Nov 12

Hi allfive,

Which extension are you most interested in for J2.5?

Thanks,
Mark

Link to this post 21 Nov 12

Hi, Mark!

I'm only interested in 2.5 extensions at this point and haven't been to your website for quite a while. I see you have now 2.5 extensions available.

What I would like as 2.5 extensions: NinjaXplorer, Slide, Modulizer, RSS to Content, Date.

I notice that other extensions I like are already 2.5: Redirect, RSS Syndicator, Access module and plugin.

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