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I paid for my membership, but I can't download. Why not?

Sometimes you may need to log out, clear your browser cache, and then log in again before your account updates itself. This is because some browers are a little over enthusiastic about remembering your session information in Joomla and it continues to remember your old membership level. If you still can't download an hour after purchasing a membership, please contact us immediately.
Home FAQ Extensions and Purchasing I paid for my membership, but I can't download. Why not?