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Not tracking in Get Clicky

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Link to this post 07 Dec 11

Hello. I have installed the Ninja Clicky module in Joomla (1.6.1). I have put in the Site ID in the module manager, I have selected "hidden" and published the module. However, it is NOT tracking in my Get Clicky account. I have the Pro account. Please advise. Thanks!

Link to this post 08 Dec 11

Hi proxwarehouse,

Please update to Joomla 1.7. Joomla 1.6 is no longer supported by the Joomla project. Updating is only a matter of a few clicks. (be sure to backup your site first of course).

Is the module published to a module position that exists on your website?

Please post a link to your website, or email it to support @ninjaforge.com if you don't feel comfortable posting it here in public.

Kind regards,
Mark

Link to this post 08 Dec 11

I just read your email.

Thanks for the link. I viewed the source of your home page and found no Ninja Clicky code on it. Please check that the module position you published the module in actually exists in your template.

Cheers,
Mark

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